sexta-feira, 30 de setembro de 2011

Já faz uma semana, longe dos meus AMORES! It's been a week, far far far away from my LOVE ONES!


Esta semana não tem sido nada fácil… Muitaaa coisa para ser feita e nosso cliente (Sankara) é extremamente exigente a responsabilidade é muito grande. Todo dia temos diversas discussões sobre o trabalho que estamos realizando.

Para quem pensou que iria encontrar moleza, estamos todos nós muito preocupados devido ao pouco tempo que temos para tanta expectativa do nosso ‘cliente’.

Nosso desafio como “consultores”, revisando todos os processos atuais deles e recomendando boas práticas que a IBM possui ou utilizando nosso conhecimento a favor deles.. Estamos trabalhando para montar um Sistema de Conhecimento Gerencial, que permita ao administração dos dados a serem inseridos no sistema de banco de dados centralizado que será acessível e recuperável por toda a organização.emitir relatórios à Diretoria de todas as atividades feitas assim como ajudá-los na tomada de decisão para um crescimento já planejado.

O trabalho NÃOOOOO é nada fácil…. Mas felizmente hoje depois de uma reunião bastante produtiva com o Sr. Srivatsan (CEO – do Hospital) finalmente fechamos o escopo do nosso projeto e apresentarmos o que já foi feito até agora, o que ainda falta, e como serão as próximas semanas…

Todo dia temos esta apresentação à Diretoria… Graças a Deus, as apresentações estão indo bem. Vamos em frente porque ainda temos muitooooo trabalho.

Mico do dia ! A noite, já no hotel eu dormi e maissss ronquei feio! na aula de yoga do professor indiano ...na parte final, de tão cansado que estava, rsss

This week has not been very easy... Lots things to be done and our client (Sankara) is extremely demanding in another words the responsibility is huge. Every day we have several discussions on the work that we are doing.

Who imagine that would be easy, we all are very concerned because of the little time that we have for handling all those expectations of our 'client'.

Our challenge as "consultants", reviewing all processes of current and recommending best practices that IBM owns or using our knowledge in favour of them. They working to assemble a system of knowledge Management system, pls see SOW attached

 IT'S NOTHING easy... But fortunately today after a very productive meeting with Mr. Srivatsan (CEO of the Hospital) we finally closed the scope of our project and, what has been done so far, which is still, and will be in the coming weeks ...

Every day we have this presentation to the board ... Thank God, the presentations are going well. We have to keep ourselves busy all the time, because still  a lot to be done !

Funnyiest thing of the day ! in the evening back in the hotel, I felt sleep and snoring very loud  in an Indian teacher yoga class... In the end, I was so tired, I guess I was to relaxed.


video
Sankara Eye Foundation, vale a pena ver !
Sankara Eye Foundation, WORTH TO SEE ! 
video
                                                                                 
Processos / Process

Interessante !!! Elas com seus saris de um lado da sala de reunião !
Interesting ! The ladies with their saris in one side of the room meeting !

Eles com seus bigodes do outro lado da sala de reunião !
The men with their very traditional Indian moustache on the other side of the room meeting !
Almoço no restaurante do hospital (da esquerda p/ direita Mercedes, Sverre, Alex e Bharath )
Luch at the hospital canteen frem left to the right (Mercedes, Sverre, Alex e Bharath )
Que tal um subway estilo indiano p/ o jantar ?!
How about a subway Indian style for dinner ?!
#ibmcsc ibmcsc india

quarta-feira, 28 de setembro de 2011

Visitando Sankara Eye Care Institutions - India ! Visitying Sankara Eye Care Institutions - India !

Olá pessoal!!
Vou descrever em uma palavra a experiência da visita ao hospital hoje: Impressionante!
Conhecemos alguns dos varios departamentos hoje, algumas apresentações entre elas a do senhor C.V. Shivatsan, CEO do Hospital em Coimbatore.
Aprendi que nesta fase temos que mostrar ao cliente o que encontramos de relevante nas entrevistas, além das oportunidades de melhorias, desafios e recomendação de como tratar o tema. O objetivo é validar com o cliente o que encontramos de informação e também alinhar nossas recomendações com as expectativas deles. Para o projeto CSC da IBM, foram divididos 04 grupos, em cidades diferentes, atendendo instituições locais em projetos diferentes.
Abaixo algumas informações relevantes a respeito do projeto Sankara onde atuo como Gerente de Projeto.
Consultores : Sverre Moen, Alexandre Ferreira, Mercedes Vital

Hi guys!!
I'll describe in a word the experience of the visit to the hospital today: breathtaking!

We met some of the areas today, some presentations including Mr C.V. WEDGWOOD Shivatsan, CEO of the Hospital in Coimbatore.
I learned that at this stage we have to show the client that's what we found relevant in the interviews, in addition to the opportunities for improvements, challenges and recommend how to handle the issue. The purpose is to validate customer information and that's what we found also align our recommendations with expectations of them. For the project, IBM, have been split 04 groups, in different cities, in view of local institutions in different projects.

Below some relevant information about Sankara project where I am performing as project manager.
Consultants : Sverre Moen, Alexandre Ferreira, Mercedes Vital.

PROGRAM INFORMATION

CDS Program Name: IBM Corporate Service Corps Country: India Team ID: India Team 12 CDS Program
Manager: Jailan Adly/Kabi Sherman Dates of Project: September 26 – October 21, 2011
Project Title: Knowledge Management Portal Category/Type: IT
Assigned Consultants: Sverre Moen, Alexandre Ferreira, Mercedes Vital

CLIENT: GENERAL INFORMATION

Organization Name: Sankara Eye Care Institutions, India Website: www.sankaraeye.com
Phone: +91 422 - 4236789 Fax: +91 422 2666460
Address: Sankara Eye Centre,

Sathy Road
, Sivanandapuram Headquarters location (if different): City: Coimbatore State/Province: Tamilnadu Postal Code: 641 035 Country: India

Mission
To work towards the eradication of preventable and curable blindness by providing unmatched eye care through a strong serviced oriented team.

Brief History Sankara Eye Care Institutions (Sankara) is among the largest and the fastest growing Community Eye Care institutions in India (and the world). The Institutions provide comprehensive FREE eye care to the RURAL POOR throughout India
.
Sankara’s Vision 20/20 by 2020 program aims to set up 20 eye care hospitals across India by the year 2020, in order to serve over 2 million rural poor for the years to come.

Sankara today operates 8 Specialty Eye Care Hospitals in Coimbatore, Krishnankovil, Guntur, Silvassa, Bangalore, Shimoga, Anand, Rishikesh. Three additional hospitals in Punjab, Uttar Pradesh and Rajasthan are planned to be operational by 2014.

Performance Highlights:

• 11,718 outreach camps conducted
• 745,508 free vision restoring surgeries performed
• 3,524,419 children between the ages of new born to 18 years screened for eye care ailments
• 2, 072, 714 men and women screened for eye ailments
• Surgical success rate of 98.8% when compared with the World Health Organization’s guidelines of a minimum of 90% success rate

Sankara’s Community Eye Care delivery is based on 5 Major Pillars

 Compassionate High Quality Care – State of the art medical methods delivered with devotion
 Comprehensive Eye Care Services – covering preventive, curative, and rehabilitative
 Innovation and Continuous Improvement – in programs, medical methods, and processes
 National Footprint – New Sankara Hospitals covering more states across India
 Financial Self Sufficiency – Every new hospital to be self sufficient in 5 years or less

Sankara’s model for community eye care is rooted in ‘rural outreach’. Every weekend a team of doctors and paramedical staff travel to rural areas (as far as 400 kms from the base hospital) and conduct eye screening camps to identify people in need of eye treatment and attention. Those identified are brought to the base hospital and given accommodation, food, medicines, surgery and treatment.

Products, Services, Programs Sankara’s Comprehensive Eye Care Services are available at the various hospitals including:

 Cataract and IOL Clinic
 Cornea services
 Glaucoma services
 Laser Vision Correction (LASIK)
 Ocular Oncology
 Orbit & Occuloplasty
 Paediatric Ophthalmology
 Uvea Services
 Vitreo-Retinal services
 Low Vision Clinic
 Computer Vision Clinic
 Contact Lens Services
 Vision Therapy & Training
 Visual Electrodiagnostics
 Eye Bank
 Clinical & Microbiological lab
 Pharmacy
 Optical Services

Deliverables of the Assignment

1. A revised scope of work, if necessary, after one week based on the current situation and discussions with organization’s management

2. A written report containing:
a. Recommendations and explanations for data input
b. Framework, design and specifications of the Knowledge Management System along with any IT recommendations that are based on any constraints
c. Next Steps with recommendations
d. Detailed implementation plan and work plan with assigned tasks to start implementation and
3. Active training on work plan and tasks to Sankara management and staff
4. Presentation to Sankara Eye Hospital on written report

Algumas fotos / Some pics:

entrada para o hospital
hospital entrance
cardapio do restaurante do hospital
the canteen menu
coqueiros / coconut trees
Vacas para produçao de leite / The cows produce large amounts of milk.
reunião c/ cliente / meeting with customer
Mohandas Karamchand Gandhi (em hindi: मोहनदास करमचन्द गान्धी)
Sverre, Mercedes and Alex
reunião com time / staff meeting
                                                   
pizza
Niver da Amanda / Amanda's birthday
congestionamento / heavy traffic

cerveja / beer
brinde com os amigos! / toast with friends !
#ibmcsc ibmcsc india
 

terça-feira, 27 de setembro de 2011

Encontro com nosso cliente! visita ao templo! Jantar com a executiva do CCR! Kick off meeting with customer!Temple Visit ! Dinner with CCR exec!

Reunião com o time do grupo CSC INDIA 12, mais os membros participantes das ONGs na qual cada grupo irá trabalhar, além de algumas pessoas da IBM.
Os IBMistas foram divididos em grupos e começamos a conhecer os projetos de
cada um deles e como poderemos ajudar.
Depois, almoço e nova reunião com a executiva IBM-Corporate Community Relations e o time da CDS Mrs. Kabi Sherman e Mrs. Jailan Adly, visita ao templo e para fechar a noite jantar com Mrs.Mamtha Sharma que já esteve no Brasil em 2010 e adorou!

Meeting with the team CSC INDIA 12, plus members of the ONGs in which each group will go to work, beyond some people of IBM.
The IBMers had been divided in groups and starts to know the projects of each one of them and as we will be able to help.
Later, lunch a new meeting with executive IBM-Corporate Community Relations Mrs. Mamtha Sharma and the CDS Team Mrs. Kabi Sherman and Mrs. Jailan Adly. Then visit to the temple and to close the night dinner with Mrs.Mamtha Sharma you've been in Brazil in 2010 and loved it !

Bharath, Dr.R.V.Ramani, Alex, Sverre and Mercedes.

Mrs. Jailan Adly and Mrs. Kabi Sherman

Alex fazendo apresentação para as ONGs / Alex presentation to the ONGs.


Arulmigu Eachanari Vinayagar Thirukoil Temple

Arulmigu Eachanari Vinayagar Thirukoil Temple
  

lagosta $$$ / lobster $$$




Mrs.Mamtha Sharma, professor Alagarsamy Ramesh Kumar and CSC India 12 team.
#ibmcsc ibmcsc india

segunda-feira, 26 de setembro de 2011

Primeiro final de semana na India, novos amigos, comida diferente! First weekend in India, new friends, food is different!

Depois de instalados no Hotel Planet Residency Mumbai (www.hotelplanetresidency.com – as fotos do site enganam um pouco….) foi o momento de encontrar os outros 09 estrangeiros, todos IBMistas, que estarão comigo nesta jornada. Passamos a noite em Mumbai, e no dia seguinte, logo pela manha seguimos para mais 3 horas de voô para Coimbatore. Abaixo alguma fotos do hotel Tristar nosso destino final.
Once installed in the Hotel Planet Residency Mumbai (www.hotelplanetresidency.com-as the pics from the site cheat a little) time to meet the other 09 foreigners, all IBMer, that would be with me in this jorney. We spend the night in Mumbai, and the day following, first thing in the morning, we have 3 hours flying to Coimbatore. Below some pictures of the hotel Tristar our final destination.


                                                Bandeira Brasileira / Brazilian Flag





                                                                              
Apresentações feitas, a coordenadora do programa na India, Sra. Kabi Sherman fez uma apresentação inicial sobre o programa e passamos uma manhã inteira nos conhecendo, conversando e dividindo experiências e expectativas sobre o programa.
Presentations made, the coordinator of the program in India, Mrs. Kabi Sherman made a presentation on the initial program and spend a morning whole to know each other, talking and sharing experiences and expectations for the program.

Da esquerda para direita primeira fila / From left to the right first line
 ( Saken [United States], Amanda [Argentina]
                 Vasek [Czech Republic], Alex [Brazil]

Da esquerda para direita segunda fila / From left to the right second line
Sverre [Norway], Mercedes [Spain], Cordula [Germany]

Da esquerda para direita terceira fila / From left to the right third line
Lisa [Netherlands], Benjamin [United States], Gaston [Argentina]

Cricket é a paixão nacional  É um esporte que utiliza bola e tacos, cuja origem remonta ao sul da Inglaterra, durante o século XVI. Considerado por muitos um esporte parecido com o basebol.

Cricket is very big in India, is a bat-and-ball game played between two teams of 11 players on an oval-shaped field, at the centre of which is a rectangular 22-yard long pitch. One team bats, trying to score as many runs as possible while the other team bowls and fields, trying to dismiss the batsmen and thus limit the runs scored by the batting team.

Depois foi hora de caminharmos próximo ao hotel almoçarmos e conhecermos um mercado a ceu aberto, templos, muiiiita gente nas ruas, trânsito caótico,… vejam algumas fotos.. inté!


Then it was time to walkingto restaurant next to the hotel and have lunch and check a market local market, temples, lot a people, traffic was chaos... see some pictures.
Todas vestidas de Saris. Ladies wearing Saris.
Templos/Temples
Jantar no Restaurante Vegetariano (NellayArya Bhavan)
Dinner at NellayArya Bhavan Restaurant
“Dosa” (é um crepe feito de arroz e recheado de legumes).
“Dosa” (Is a crêpe made of rice and filled with vegetables).
Passeio de Tuc-Tuc.
Tuc-Tuc Tour.
              Comendo com a mão (direita é claro) A mão esquerda não deve ser usada para comer!!!
Always use the right hand when eating or receiving food and not the left. The left hand is not used to eat so that it can be used for serving food from the serving dish onto your plate using serving spoons, tongs etc. However, for left-handers its vice-versa.

Depois de um almoço delicioso conhecermos um mercado a ceu aberto.. Muita pobreza, muitaaa gente, trânsito caótico… vejam algumas fotos.. inté!
Then after a delicious lunch it was time to check a market local market. A lot of poverty, lot a people, traffic was chaos... see some pictures.


#ibmcsc ibmcsc india